Cancellation Policy

Notes Baba · Legal & Policies

Cancellation Policy

How subscription and service cancellations work.

Effective 1 Oct 2026 Updated 7 Oct 2026 9 sections 2 min read
Beware of fake emails

Official emails from Notes Baba come ONLY from notesbaba@nbmail.in and notesbaba15@gmail.com. Emails from any other address are not sent by Notes Baba. Never share your password, OTP, CVV or UPI PIN with anyone.

Important

This page is part of the Notes Baba policy set. Please read it together with the other applicable policies before using paid or AI-powered features.

01

Subscription Cancellation

Where a subscription can be cancelled, cancellation normally stops future renewal. Unless a product page or applicable law provides otherwise, access already paid for may continue until the end of the current billing period.

02

Cancellation Before Renewal

To avoid a future renewal charge, cancel before the next scheduled billing date. Exact renewal information may be shown in your account or purchase confirmation.

03

Failed or Pending Payments

A failed, reversed or pending payment may affect subscription status. Do not assume a payment is successful until the order or payment status confirms it.

04

One-Time Purchases

A cancellation of a subscription does not automatically cancel a separate one-time digital purchase. Refund eligibility is governed by the Return & Refund Policy.

05

Account Closure

Deleting or disabling an account does not automatically create a refund entitlement for prior purchases or unused subscription time, except where required by applicable law or expressly stated by Notes Baba.

06

Cancellation Problems

If you cannot cancel because of a technical issue, contact support promptly and retain screenshots or transaction details where available.

07

How to Cancel

You may cancel an eligible subscription through your account settings where this option is available, or by writing to notesbaba15@gmail.com from your registered email address with your order or subscription reference. A cancellation is effective once Notes Baba confirms it.

08

Auto-Pay and Mandates

Where a subscription uses UPI AutoPay, a card e-mandate or another recurring-payment mandate, you may also be able to manage or revoke that mandate through your bank, card issuer or UPI app. Revoking a mandate stops future debits but does not by itself create a refund entitlement for amounts already paid.

09

Cancellation by Notes Baba

Notes Baba may cancel or suspend a subscription or order in cases of suspected fraud, payment failure, misuse, policy violations or legal requirements. If Notes Baba discontinues a paid service for reasons not attributable to you, it may, at its discretion or where required by law, offer a proportionate refund, an extension or equivalent credit.

Official Email Communication & Anti-Phishing Notice

Notes Baba sends emails ONLY from the following official email addresses:

Any email claiming to come from Notes Baba, its owner, staff or support team that is sent from any other email address, domain or look-alike address is NOT from Notes Baba and must be treated as unauthorised and potentially fraudulent. Notes Baba will never ask you by email for your password, OTP, CVV, card PIN, UPI PIN or full card details, and will never ask you to pay into a personal bank account or personal UPI ID.

To the maximum extent permitted by applicable law, Notes Baba and its owner shall not be responsible or liable for any loss, damage, fraud, financial loss, data compromise, or any legal or other consequence of any kind arising from any email or communication received from any email address other than the official addresses listed above, or from any action taken in reliance on such communication.

If you receive a suspicious email in the name of Notes Baba, do not click its links, open its attachments or share any information. Please report it to notesbaba15@gmail.com.

Contact & Grievance Redressal

Legal EntityNotes Baba
Owned & Managed byAaryan Goswami
Registered AddressDharamshala, Himachal Pradesh, India
Grievance OfficerAaryan Goswami
Grievance Emailnotesbaba15@gmail.com

For a complaint, include your registered email, order/transaction reference where applicable, and a clear description of the issue. Please do not send passwords, OTPs, CVVs or full payment-card details by email. We aim to acknowledge complaints within 48 hours and resolve them within 30 days.

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