Subscription & Pricing Policy
How Notes Baba subscriptions, pricing, renewals and plan changes work.
Current Plans
At the time this policy was prepared, Notes Baba presents a Lakshya Plan at ₹349/month for competitive-exam preparation and a Udaan Plan at ₹209/month for school and college preparation. Current pricing and inclusions shown on the live pricing or checkout page control if they differ from this policy.
Plan Coverage
Lakshya currently covers competitive-exam resources such as UPSC/IAS, UGC NET, JEE, NEET and CLAT. Udaan currently covers school and college resources such as CBSE/ICSE/state-board and college semester preparation. Coverage can evolve as the platform expands.
Billing
Subscriptions are billed according to the frequency shown during purchase. A subscription may require recurring payment authorization where supported.
Renewal
Unless cancelled before renewal, a subscription may renew according to the terms displayed at checkout. Keep your payment method current to avoid interruption.
Cancellation
Cancellation of a subscription, where available, generally prevents future renewal but does not create a refund for the already-paid period. Notes Baba does not ordinarily provide cancellation-based refunds after activation, except for verified duplicate payments, payment collected in error, material service-delivery failure, or where required by applicable law.
Price Changes
Notes Baba may change subscription prices or plan inclusions. Where a change affects a future renewal, the updated price will be presented through the applicable account, checkout or communication process as required.
Promotional Pricing
Discounts, coupons and introductory prices may have separate eligibility, duration and usage conditions. Unless expressly stated, a promotion does not create a permanent price entitlement.
Plan Availability
Notes Baba may add, modify, pause or discontinue plans or specific features. We will make reasonable efforts to communicate material changes where required.
Refund Relationship
Cancellation and pricing changes do not automatically create a refund right. Refund eligibility is governed by the Return & Refund Policy and applicable law.
Taxes
Whether prices are inclusive or exclusive of GST or other applicable taxes will be shown on the pricing or checkout page.
Single-User Subscriptions
Unless stated otherwise, each subscription is for one individual user. Sharing login credentials or access with others may lead to suspension or termination of the subscription without refund.
Upgrades and Downgrades
Where plan changes are supported, the effect on pricing, billing date and access will be shown at the time of the change.
Official Email Communication & Anti-Phishing Notice
Notes Baba sends emails ONLY from the following official email addresses:
- notesbaba@nbmail.inOfficial
- notesbaba15@gmail.comOfficial
Any email claiming to come from Notes Baba, its owner, staff or support team that is sent from any other email address, domain or look-alike address is NOT from Notes Baba and must be treated as unauthorised and potentially fraudulent. Notes Baba will never ask you by email for your password, OTP, CVV, card PIN, UPI PIN or full card details, and will never ask you to pay into a personal bank account or personal UPI ID.
To the maximum extent permitted by applicable law, Notes Baba and its owner shall not be responsible or liable for any loss, damage, fraud, financial loss, data compromise, or any legal or other consequence of any kind arising from any email or communication received from any email address other than the official addresses listed above, or from any action taken in reliance on such communication.
If you receive a suspicious email in the name of Notes Baba, do not click its links, open its attachments or share any information. Please report it to notesbaba15@gmail.com.
Contact & Grievance Redressal
For a complaint, include your registered email, order/transaction reference where applicable, and a clear description of the issue. Please do not send passwords, OTPs, CVVs or full payment-card details by email. We aim to acknowledge complaints within 48 hours and resolve them within 30 days.