Payment Policy
Payment methods, billing, verification and payment-related responsibilities.
Payment Processing
Notes Baba uses Razorpay as its payment provider for online payments. Available methods are displayed at checkout and may change over time.
Payment Confirmation
An order or subscription becomes active only after the payment status is successfully confirmed by the relevant payment system and Notes Baba's platform.
Failed Payments
If a payment fails, expires, is reversed or remains pending, access may not be activated or may be restricted until the status is resolved.
Pricing and Taxes
Prices are displayed on the relevant Notes Baba page or checkout. Applicable taxes, fees or charges will be shown where required or supported by the checkout system.
Recurring Billing
For subscriptions, the applicable recurring amount and billing frequency are presented during purchase. You are responsible for maintaining a valid payment method and sufficient funds where applicable.
Payment Security
Payment credentials should be entered only through the authorized payment interface. Notes Baba does not ask users to send card PINs, CVVs or passwords through chat or email.
Refunds and Reversals
Notes Baba does not ordinarily provide refunds or cancellations after successful payment and activation. Refunds, reversals or corrections may be processed for verified duplicate payments, payment collected in error, material service-delivery failures, or where required by applicable law, in accordance with the Return & Refund Policy. Razorpay may process the payment/refund transaction, but the underlying eligibility decision remains subject to Notes Baba's applicable policy and law.
Fraud Prevention
Transactions may be reviewed or delayed when automated systems detect unusual activity or when additional verification is reasonably required.
Currency
Unless stated otherwise at checkout, all prices are displayed and charged in Indian Rupees (INR). Your bank may apply its own currency-conversion or international-transaction charges, for which Notes Baba is not responsible.
Invoices and Receipts
Payment receipts or invoices may be shown in your account and/or sent by email only from Notes Baba's official addresses: notesbaba@nbmail.in and notesbaba15@gmail.com. Applicable taxes such as GST will be reflected where required.
Payments Only Through Official Checkout
Payments to Notes Baba must be made only through the official checkout on notesbaba.com. Notes Baba never asks you to pay to a personal bank account or personal UPI ID, or through payment links sent from unofficial email addresses, phone numbers or social-media accounts. Notes Baba is not responsible for any payment made outside its official checkout, and such payments will not be treated as payments to Notes Baba.
Chargebacks and Disputes
If you believe a charge is incorrect, contact notesbaba15@gmail.com first. Fraudulent or abusive chargebacks may result in suspension of the account and recovery action as permitted by law.
Official Email Communication & Anti-Phishing Notice
Notes Baba sends emails ONLY from the following official email addresses:
- notesbaba@nbmail.inOfficial
- notesbaba15@gmail.comOfficial
Any email claiming to come from Notes Baba, its owner, staff or support team that is sent from any other email address, domain or look-alike address is NOT from Notes Baba and must be treated as unauthorised and potentially fraudulent. Notes Baba will never ask you by email for your password, OTP, CVV, card PIN, UPI PIN or full card details, and will never ask you to pay into a personal bank account or personal UPI ID.
To the maximum extent permitted by applicable law, Notes Baba and its owner shall not be responsible or liable for any loss, damage, fraud, financial loss, data compromise, or any legal or other consequence of any kind arising from any email or communication received from any email address other than the official addresses listed above, or from any action taken in reliance on such communication.
If you receive a suspicious email in the name of Notes Baba, do not click its links, open its attachments or share any information. Please report it to notesbaba15@gmail.com.
Contact & Grievance Redressal
For a complaint, include your registered email, order/transaction reference where applicable, and a clear description of the issue. Please do not send passwords, OTPs, CVVs or full payment-card details by email. We aim to acknowledge complaints within 48 hours and resolve them within 30 days.